iConnectivity Support


iConnectivity Warranty Policy


iConnectivity warrants to the original purchaser that this unit is free of defects in materials and workmanship under normal use and maintenance for a period of one (1) year from the date of original purchase. The warranty applies only to registered iConnectivity users that register their iConnectivity Product(s) within fourteen (14) days of time of original purchase. To register iConnectivity Products, visit iConnectivity.com. If the unit fails within the one (1) year period, it will be repaired, or replaced, at iConnectivity’s option, at no charge, when returned prepaid to the iConnectivity Technical Service Center with proof of purchase – the sales receipt may be used for this purpose. Installation labor is not covered under this warranty.

iConnectivity reserves the right to change the method by which iConnectivity may provide warranty service, and any iConnectivity Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the country where service is requested. Service options, parts availability and response times may vary according to country. The original purchaser will be responsible for all shipping and handling charges. Customers that seek service in a country that is not the country of purchase must comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. For international service, iConnectivity may repair or replace iConnectivity Products and parts with comparable iConnectivity Products and parts that comply with local standards.

All replacement parts, whether new or re-manufactured, assume as their warranty period for only the remaining time of this warranty. This warranty does not apply to damage caused by improper use, accident, abuse, improper voltage service, fire, flood, lightning, or other acts of God, or if the product was altered or repaired by anyone other than iConnectivity Technical Service Center. Consequential and incidental damages are not recoverable under this warranty.

Some regions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. No portion of this warranty may be copied or duplicated without the expressed written permission of iConnectivity. THIS WARRANTY IS NOT TRANSFERRABLE.