USB MIDI controller not working with the iConnectivity interface's Host port

My “Class Compliant” controller does not seem to work with my iConnectivity interface's Host port.

iConnectivity has recently discovered that some models of USB MIDI controllers that are advertised as “Class Compliant” are not fully class compliant as defined by the USB IF specification for “Device Class Definition for MIDI Devices” and thus may not operate correctly with our interfaces.

We recognize that the controllers in question have a large user base and hope to support more of them in the future. In the meantime, if you have issues with a controller that is supposed to be class compliant but has problems with our interfaces, please contact our Support team for information if it is supported.