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It's our pleasure to be of assistance!

Unlike our standard support system which is triaged during business hours, our artist ticket system directly contacts numerous members of the iConnectivity team to let know that you are in need of assistance. This by no means is a guarantee that someone will be able to respond immediately. That said, we'll do our best to do so.

Please take the time to fill out the form below in as much detail as possible (even questions you feel irrelevant). Doing this will significantly help us to assign the right person to assist as well as save a lot of your time in getting us up to speed.

Please provide a brief explanation of the issue
How urgent is your need for assistance
Name *
What is the physical condition of your product? *
Please check all that are applicable.
Please provide info about other physical damage and/or more specific information about any possible physical damage to the product
When did you first notice this issue? *
Please provide as much detail as possible. This will help us to provide resolution as quickly as possible.