Frequently Asked Questions for iConnectAUDIO4+

iConnectAUDIO4+ firmware upgrade issues, stuck in boot loader mode - Mac

Sat, 02/20/2016 - 06:07 -- rjkillinger

iConnectAUDIO4+ firmware upgrade can only be done when the computer is connected to the USB 1 (2.1A) Device Jack on iConnectAUDIO4+.
iConnectAUDIO4+ firmware port

  • Disconnect any devices on the iConnectAUDIO4+ and disconnect the iConnectAUDIO4+ from your computer.
  • Open your Mac’s Audio MIDI Setup and remove any iConnectAUDIO4+ you may find in the MIDI Studio Window.

    iConnectAUDIO4+ MIDI Studio - Audio MIDI Setup

Distortion issues when trying to use multi channel input into iPad.

Thu, 06/18/2015 - 02:57 -- admin

We have discovered the potential for audio distortion when iConnectAUDIO4+ has more than 2 channels enabled for output from the USB Device Jack that an iOS device is connected to. By default, iConnectAUDIO4+ has 6 channels enabled per USB Device Jack.

We have determined that this is not an issue with the iConnectAUDIO4+ hardware or firmware but rather software elements within the iOS device. We are working towards identifying the issue to the other parties and towards a mutual solution.

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