Issues upgrading firmware on iConnectMIDI4+ on Mac and device is stuck in boot loader mode.

iConnectMIDI4+ firmware upgrade can only be done when the computer is connected to the USB 3 Device Jack on iConnectMIDI4+.
iConnectMIDI4+ firmware port

  • Disconnect any devices on the iConnectMIDI4+ and disconnect the iConnectMIDI4+ from your computer.
  • Open your Mac’s Audio MIDI Setup and remove any iConnectMIDI4+ you may find in the MIDI Studio Window.

    iConnectMIDI4+ MIDI Studio - Audio MIDI Setup

  • Re-connect the computer to iConnectMIDI4+ USB 3 device Jack and open iConfig.
  •  

  • ​iConfig should recognize the iConnectMIDI4+ in boot loader mode and when selected from the 'Device selection' screen, it should prompt for firmware upgrade again.
    Accept to upgrade and iConfig should properly upgrade the device.

Issues upgrading firmware on iConnectAUDIO4+ on Mac and device is stuck in boot loader mode.

iConnectAUDIO4+ firmware upgrade can only be done when the computer is connected to the USB 1 (2.1A) Device Jack on iConnectAUDIO4+.
iConnectAUDIO4+ firmware port

  • Disconnect any devices on the iConnectAUDIO4+ and disconnect the iConnectAUDIO4+ from your computer.
  • Open your Mac’s Audio MIDI Setup and remove any iConnectAUDIO4+ you may find in the MIDI Studio Window.

    iConnectAUDIO4+ MIDI Studio - Audio MIDI Setup

  • Re-connect the computer to iConnectAUDIO4+ USB 1 (2.1A) Device Jack and open iConfig.
  •  

  • ​iConfig should recognize the iConnectAUDIO4+ in boot loader mode and when selected from the 'Device selection' screen, it should prompt for firmware upgrade again.
    Accept to upgrade and iConfig should properly upgrade the device.
FAQ Category: 

Issues upgrading firmware on iConnectMIDI2+ on Mac and device is stuck in boot loader mode.

iConnectMIDI2+ firmware upgrade can only be done when the computer is connected to the USB 2 Device Jack on iConnectMIDI2+.
iConnectMIDI2+ firmware port

  • Disconnect any devices on the iConnectMIDI2+ and disconnect the iConnectMIDI2+ from your computer.
  • Open your Mac’s Audio MIDI Setup and remove any iConnectMIDI2+ you may find in the MIDI Studio Window.

    iConnectMIDI2+ MIDI Studio - Audio MIDI Setup

  • Re-connect the computer to iConnectMIDI2+ USB 2 Device Jack and open iConfig.
  •  

  • ​iConfig should recognize the iConnectMIDI2+ in boot loader mode and when selected from the 'Device selection' screen, it should prompt for firmware upgrade again.
    Accept to upgrade and iConfig should properly upgrade the device.
FAQ Category: 

How does the iConnectMIDI2+ Port Routing and work and what do these port names mean?

There are 2 sets of traditional IN/OUT 5-pin MIDI DIN connectors on the back of the iCM2 labeled: MIDI 1 & MIDI 2.

Each USB Device Jack on the iConnectMIDI2+ has 4 MIDI ports.
Considering that an iPad, or other iOS device is connected to USB 1 on the iConnectMIDI2+

iConnectMIDI2+ USB 1

If you open your iPad application’s Settings/Preferences for MIDI input/output, you should see 4 iConnectMIDI2+ ports available.

Animoog iConnectMIDI2+ MIDI ports

They should be labeled: DIN 1, DIN 2, USB 2 & none.
These port names correspond to the following ports on the iConnectMIDI2+

  • DIN 1 - MIDI 1 DIN
  • DIN 2 - MIDI 2 DIN
  • USB 2 - USB 2 Device Jack
  • none – extra MIDI port, by default unassigned

Assuming that a computer is connected to USB 2 on the iConnectMIDI2+

iConnectMIDI2+ USB 2

If you open your computer application’s Settings/Preferences for MIDI input/output, you should see 4 iConnectMIDI2+ ports available.

iConnectMIDI2+ MIDI ports computer application selection

They should be labeled: DIN 1, DIN 2, USB 1 & none.
These port names correspond to the following ports on the iConnectMIDI2+:

  • DIN 1 - MIDI 1 DIN
  • DIN 2 - MIDI 2 DIN
  • USB 1 - USB 1 Device Jack
  • none – extra MIDI port, by default unassigned


Windows Users please note!

When iConnectMIDI2+ is connected to a Windows operating system, the MIDI ports will be recognized as:

  • iConnectMIDI2+ - MIDI 1 DIN
  • MIDIIN2/MIDIOUT2 - MIDI 2 DIN
  • MIDIIN3/MIDIOUT3 - USB 1 or 2 Device Jack
  • MIDIIN4/MIDIOUT4 – extra MIDI port, by default unassigned


If you open Port Routing in iConfig, you see USB Device Jack 1 on the left in the Port window. Displayed under USB Device Jack 1, are the 4 available MIDI ports available for that Device Jack.

iConnectMIDI2+ iConfig port routing

The Ports populating the Port window are representing the source of the MIDI messages.
Port Routes (Destinations) is where these intended MIDI messages are being routed to on the iConnectMIDI2+.

Here the 4 available MIDI ports for the 2 USB Device Jacks are labeled as numbered left to right and corresponds to the MIDI ports as:

USB Device Jack 1 USB Device Jack 2
1 – DIN 1 1 – DIN 1
2 – DIN 2 2 – DIN 2
3 – USB 2 3 – USB 1
4 – none 4 – none

USB Device Jack 1

If you select DIN 1, you’ll notice on the right, under Port Routes (Destinations) that DIN Jack 1 is enabled (grey).

iConnectMIDI2+ iConfig port routing

Any MIDI generated from that iPad, will route to a device connected to the MIDI 1 DIN on iConnectMIDI2+.
*iPad would have to select the DIN 1 port in the app’s Settings for MIDI output.

Animoog iConnectMIDI2+ MIDI ports

If you select DIN 2, you’ll notice on the right, under Port Routes (Destinations) that DIN Jack 2 is enabled (grey).

iConnectMIDI2+ iConfig port routing

Any MIDI generated from that iPad, will route to a device connected to the MIDI 2 DIN on iConnectMIDI2+.
*iPad would have to select the DIN 2 port in the app’s Settings for MIDI output.

Animoog iConnectMIDI2+ MIDI ports

If you select USB 2, you’ll notice on the right, under Port Routes (Destinations) that USB Device Jack 2 - 3 is enabled (grey).

iConnectMIDI2+ iConfig port routing

Any MIDI generated from that iPad, will route to a computer (or iOS device) connected to USB 2 on iConnectMIDI2+.
*iPad would have to select the USB 2 port in the app’s Settings for MIDI output.

Animoog iConnectMIDI2+ MIDI ports

If you select none, you’ll notice under Port Routes (Destinations), that there are no ports enabled. As stated prior, this is an extra MIDI port and can be assigned accordingly.

iConnectMIDI2+ iConfig port routing

USB Device Jack 2

Selecting DIN 1 under USB Device Jack 2 in the Port window, you’ll see DIN Jack 1 – DIN 1 is enabled.

iConnectMIDI2+ iConfig port routing

Any MIDI generated from that computer, will route to a device connected to the MIDI 1 DIN on iConnectMIDI2+.
*Computer would have to select the DIN 1 port in the computer application’s MIDI Settings for MIDI output.

iConnectMIDI2+ MIDI ports computer application selection

If you select DIN 2, you’ll notice on the right, under Port Routes (Destinations) that DIN Jack 2 is enabled (grey).

iConnectMIDI2+ iConfig port routing

Any MIDI from that computer, will route to a device connected to the MIDI 2 DIN on iConnectMIDI2+.
*Computer would have to select the DIN 2 port in the computer application’s MIDI Settings for MIDI output.

iConnectMIDI2+ MIDI ports computer application selection

If you select USB 1, you’ll notice on the right, under Port Routes (Destinations) that USB Device Jack 2 - 3 is enabled (grey).

iConnectMIDI2+ iConfig port routing

MIDI generated from that computer, will route to an iPad connected to USB 1 on iConnectMIDI2+.
*iPad would have to select the USB 2 port in the app’s Settings for MIDI input.

Animoog iConnectMIDI2+ MIDI ports

*Computer would have to select the USB 1 port in the computer application’s MIDI Settings for MIDI output.

iConnectMIDI2+ MIDI ports computer application selection

If you select none, you’ll notice under Port Routes (Destinations), that there are no ports enabled. As stated prior, this is an extra MIDI port and can be assigned accordingly.

iConnectMIDI2+ iConfig port routing

DIN 1

If you select DIN 1 in the Port window, USB Device Jack 1 – 1, USB Device Jack 2 -1 & DIN 2 ports are enabled.

iConnectMIDI2+ iConfig port routing

Any MIDI from a MIDI device connected to MIDI 1 DIN on iconnectMIDI2+ will pass to iPad (USB Device Jack 1 -1), computer (USB Device Jack 2 – 1) and another MIDI DIN device connected to MIDI 2 on the iConnectMIDI2+.
*iPad would have to select the DIN 1 port in the app’s Settings for MIDI input.

Animoog iConnectMIDI2+ MIDI ports

*Computer would have to select the DIN 1 port in the computer application’s MIDI Settings for MIDI input.

iConnectMIDI2+ MIDI ports computer application selection

DIN 2

If you select DIN 2 in the Port window, USB Device Jack 1 – 2, USB Device Jack 2 - 2 & DIN 1 ports are enabled.

iConnectMIDI2+ iConfig port routing

Any MIDI from a MIDI device connected to MIDI 2 DIN on iconnectMIDI2+ will pass to iPad (USB Device Jack 1 -2), computer (USB Device Jack 2 – 2) and another MIDI DIN device connected to MIDI 1 on the iConnectMIDI2+.,/p>

*iPad would have to select the DIN 2 port in the app’s Settings for MIDI input.

Animoog iConnectMIDI2+ MIDI ports

*Computer would have to select the DIN 2 port in the computer application’s MIDI Settings for MIDI input.

iConnectMIDI2+ MIDI ports computer application selection

FAQ Category: 

The port routing in iConfig seems overwhelming, how does it work?

Each USB Device Jack has 16 MIDI ports.

When iConnectMIDI4+ is connected to a Mac, the MIDI ports will be recognized as:

  • DIN1 - MIDI 1 DIN
  • DIN2 - MIDI 2 DIN
  • DIN3 - MIDI 3 DIN
  • DIN4 - MIDI 4 DIN
  • USB - USB 1 or 2 Device Jack
  • USB - USB 2 or 3 Device Jack
  • HST 1 - USB Host MIDI port 1
  • HST 2 - USB Host MIDI port 2
  • HST 3 - USB Host MIDI port 3
  • HST 4 - USB Host MIDI port 4
  • HST 5 - USB Host MIDI port 5
  • HST 6 - USB Host MIDI port 6
  • ETH 1 - Ethernet MIDI port 1
  • ETH 2 - Ethernet MIDI port 2
  • ETH 3 - Ethernet MIDI port 3
  • ETH 4 - Ethernet MIDI port 4


When iConnectMIDI4+ is connected to a Windows computer, the MIDI ports will be recognized as:

  • iConnectMIDI4+ - MIDI 1 DIN
  • MIDIIN2/MIDIOUT2 - MIDI 2 DIN
  • MIDIIN3/MIDIOUT3 - MIDI 3 DIN
  • MIDIIN4/MIDIOUT4 - MIDI 4 DIN
  • MIDIIN5/MIDIOUT5 - USB 1 or 2 Device Jack
  • MIDIIN6/MIDIOUT6 - USB 2 or 3 Device Jack
  • MIDIIN7/MIDIOUT7 - USB Host MIDI port 1
  • MIDIIN8/MIDIOUT8 - USB Host MIDI port 2
  • MIDIIN9/MIDIOUT9 - USB Host MIDI port 3
  • MIDIIN10/MIDIOUT10 - USB Host MIDI port 4
  • MIDIIN11/MIDIOUT11 - USB Host MIDI port 5
  • MIDIIN12/MIDIOUT12 - USB Host MIDI port 6
  • MIDIIN13/MIDIOUT13 - Ethernet MIDI port 1
  • MIDIIN14/MIDIOUT14 - Ethernet MIDI port 2
  • MIDIIN15/MIDIOUT15 - Ethernet MIDI port 3
  • MIDIIN16/MIDIOUT16 - Ethernet MIDI port 4

Or they could also be recognized as the following:

  • iConnectMIDI4+ (Port 1) - MIDI 1 DIN
  • iConnectMIDI4+ (Port 2) - MIDI 2 DIN
  • iConnectMIDI4+ (Port 3) - MIDI 3 DIN
  • iConnectMIDI4+ (Port 4) - MIDI 4 DIN
  • iConnectMIDI4+ (Port 5) - USB 1 or 2 Device Jack
  • iConnectMIDI4+ (Port 6) - USB 2 or 3 Device Jack
  • iConnectMIDI4+ (Port 7) - USB Host MIDI port 1
  • iConnectMIDI4+ (Port 8) - USB Host MIDI port 2
  • iConnectMIDI4+ (Port 9)- USB Host MIDI port 3
  • iConnectMIDI4+ (Port 10) - USB Host MIDI port 4
  • iConnectMIDI4+ (Port 11) - USB Host MIDI port 5
  • iConnectMIDI4+ (Port 12) - USB Host MIDI port 6
  • iConnectMIDI4+ (Port 13) - Ethernet MIDI port 1
  • iConnectMIDI4+ (Port 14) - Ethernet MIDI port 2
  • iConnectMIDI4+ (Port 15) - Ethernet MIDI port 3
  • iConnectMIDI4+ (Port 16) - Ethernet MIDI port 4


If you look in iConfig Port Routing, the Port window on the left is the source of the MIDI messages.
Any iOS device, or computer connected to this Jack on iConnectMIDI4+, will have 16 possible ports to output to any device connected to the iConnectMIDI4+.

iConfig MIDI routing

Port Routes (Destinations) on the right, are the chosen destination for these MIDI messages created from the iOS device/computer that is connected to that USB Device Jack.
For example,
If DIN 1 is selected under USB Device Jack 1 in the Port window, in Port Routes (Destinations) window, DIN 1 for DIN Jack 1 is enabled (grey).

iConfig MIDI routing

This will enable any MIDI messages created from the connected iOS Device/computer ……

iConfig MIDI routing

to pass to a MIDI Device connected to MIDI 1 DIN Jack of the iConnectMIDI4+.

iConfig MIDI routing

*Please note, concerning the device connected to USB Device Jack 1, the MIDI Preferences/Settings for the applicable computer application/iOS app would need to have iConnectMIDI4+ DIN 1 enabled for MIDI output.

If that same MIDI Device Connected to MIDI 1 DIN jack on the iConnectMIDI4+ were to pass MIDI messages to the USB 1 Device Jack, (For example, to act as a controller in a synth app on a connected iOS device)
In iConfig, select DIN 1 under the Port window & you’ll notice on the Port Routes (Destinations) window, every MIDI Jack is enabled to receive MIDI from DIN 1 except for itself.

iConfig MIDI routing

Disabling all ports and then enabling only the necessary port destination will show the path for the DIN connected device to pass MIDI messages to an iOS device connected to USB 1 Device Jack on iConnectMIDI4+.
*As long as the MIDI Preferences/Settings in the iOS app has iConnectMIDI4+ DIN 1 enabled for input, MIDI created from that MIDI DIN device will control the synth app.

iConfig MIDI routing

iConnectMIDI4+ USB Host Port.

I’ve connected a class-compliant USB MIDI keyboard to the iConnectMIDI4+ USB Host Jack.
* The USB Host Jack will support up to 8 class-compliant USB Devices when connected through a powered USB hub.

iConfig MIDI routing

In MIDI Info of the iConfig application, under the Port Information window, there is USB HOST Jack 1 & this one jack has 8 MIDI ports (HST 1-8).
You can see that the Akai is recognized in Port 1 (HST 1).
First device connected will populate the 1st port, second device connected will populate the 2nd port (when connected through a powered hub) and so on.

iConfig MIDI routing

If you want specific controllers to be reserved on specific ports, you can do this under the Reserved menu for each port.

iConfig MIDI routing

I will reserve the Akai to always populate Port 2 (HST 2).

iConfig MIDI routing
iConfig MIDI routing

Commit Changes to Flash.

iConfig MIDI routing
iConfig MIDI routing

Reset the device & confirm the change.

iConfig MIDI routing
iConfig MIDI routing

Now Akai will always populate USB Host Port 2, even after disconnecting the device.

iConfig MIDI routing

In Port Routing, select USB Host Jack 1 – HST 2 in the Port window.
You will see that any MIDI outputted from the Akai (HST 2) will route to every Jack on the iConnectMIDI4+ except itself.

iConfig MIDI routing

I will clear all routing and then enable the correct Port to route Akai MIDI messages into an iOS device connected to the USB 1 Device Jack.

The 8th MIDI port for USB Device Jack 1 is the destination for the Akai’s MIDI data, this will let the Akai control the iPad app (again, if iPad’s MIDI settings/preferences are enabled for input from that port (HST 2)).

iConfig MIDI routing

If I had a computer connected to the USB 3 Device Jack on the iConnectMIDI4+ & wanted the Akai to control a software instrument in a DAW, I would enable the 8th port for USB 3 Device Jack.
And again, as long as the DAW on the computer has the HST 2 port enabled for MIDI input in it’s MIDI Settings/preferences.

iConfig MIDI routing

FAQ Category: 

The iConnectAUDIO4+ seems to run very hot - way hotter than the iConnectMIDI2+ and iConnectMIDI4+.
Is that normal?

The highest temperature we have recorded in our testing is 41.1 ℃. We are several ℃ below allowed limits.
Note that this will feel very warm to touch, but is within specifications

FAQ Category: 

After upgrading to the latest iConnectAUDIO4+ firmware on my Mac, iConfig no longer recognizes the device.

After performing the upgrade, try disconnecting the iConnectAUDIO4+ from your Mac, then go into Mac’s Audio MIDI Setup - MIDI Window and remove any iConnectAUDIO4+ images.
Reconnect iConnectAUDIO4+ to Mac and open iConfig to see if it now recognizes the device.

remove iConnectAUDIO4+ from Audio MIDI Setup - MIDI Window

Experiencing distortion issues when trying to use multi-channel input into iPad.

We have discovered the potential for audio distortion when iConnectAUDIO4+ has more than 2 channels enabled for output from the USB Device Jack that an iOS device is connected to. By default, iConnectAUDIO4+ has 6 channels enabled per USB Device Jack.

We have determined that this is not an issue with the iConnectAUDIO4+ hardware or firmware but rather software elements within the iOS device. We are working towards identifying the issue to the other parties and towards a mutual solution.

In the meantime, under iConfig’s Audio Info section for the USB Device Jack which connected to the iOS device, we recommend lowering the USB Device Jack Output Channels to a maximum of 2 and saved to device memory. This setting is how many channels are made available to the iOS device through the USB Device Jack.

 2 channel output - iConnectAUDIO4+ ></p>
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FAQ Category: 

When connecting the iConnectMIDI4+ to my iPad, I can't hear the audio through the iPad speakers or headphone jack.

By default when connecting an iOS device to the iConnectMIDI4+, it will enable the iOS’s digital audio to pass through the iOS device's dock connector and disables that iOS device's internal speakers/headphone jack. To change this, so that audio will sound through the iOS device's headphone jack/speakers: In iConfig, under the Audio Info section, de-select "iOS " for the iCM4 USB Device Jack that iOS Device is connected to and then perform a "Commit & Reset".

FAQ Category: 

You can change the port names on the iConnectMIDI4+ within the MIDI Info section of the iConfig application. After changing the names you will need to select “Commit Changes to FLASH” in iConfig and then disconnect iConnectMIDI4+ from your Mac. Open up Audio MIDI Setup and delete any iConnectMIDI4+ images that are in the MIDI window. When you reconnect the iConnectMIDI4+, the Mac will retrieve the new names. To have the custom names reflect on your iOS device, you need to reset the iOS device. You can do this in Settings/General/Reset/Reset All Settings. The “Reset All Settings” option will not delete any of your media or data. Do NOT tap the "Erase All Content and Settings", that setting will remove all data and media on your iOS device. After doing this, the new custom port names should be displayed on your iPad. Unfortunately at this time, PC’s are not able to reflect these changes. Something to be aware of: when changing the names under the specific USB Device Jack, it is how the computer or iOS device connected to that specific Jack will recognize it. For example, if you change the name for DIN 1 under USB Device Jack 1 and you connect a Mac to USB Device Jack 3, the computer will still recognize that port as DIN 1. You would need to change it under USB Device Jack 3 for that connected device to see the new name for that port.

FAQ Category: 

Using the iConnectivity iConfig application, you can change the audio configuration for the iConnectMIDI4+. Here is a list of the possible Audio Channel options: 44100Hz, 4 Channels, 16bit 48000Hz, 4 Channels, 16bit 96000Hz, 4 Channels, 16bit 44100Hz, 8 Channels, 16bit 48000Hz, 8 Channels, 16bit 44100Hz, 4 Channels, 24bit 48000Hz, 4 Channels, 24bit

FAQ Category: 

When attempting to update the firmware with the iConfig application, the status declares that it’s rebooting to boot-loader mode, then a pop-up notifies of a communication error, and nothing happens. No firmware update actually takes place.

For successful firmware upgrades on the iConnectMIDI4+, the computer performing the upgrade (via iConfig) has to be connected to the 3rd USB Device Jack on the rear of the device.

FAQ Category: 

My PC no longer recognizes my iConnectMIDI4+ In device manager, the iConnectMIDI4+ is not recognized in “Sound, video and game controllers”, but the USB port it is connected to has a yellow exclamation point with a “This device cannot start. (Code 10)” error in it’s properties.

This seems to be an issue where disabling the Mac/PC Audio passThru for the USB Device Jack that a PC running Windows is connected to, will no longer communicate properly with the PC. To regain connectivity, re-enable the Audio passThru using the iConfig application on a connected iOS device, or if you haven't disabled the Mac/PC audio passThru for the remaining 2 USB Device Jacks on iCM4, connect to one of these jacks and connect to iConfig to re-enable the audio passThru. Don't forget to save your changes to FLASH.

FAQ Category: 

My “Class Compliant” controller does not seem to work with the iConnectMIDI4+ host port as stated it should in the user manual and specifications.

iConnectivity has recently discovered that some models of controllers by some manufacturers that advertise “Class Compliant” are in fact not class compliant as defined by the USB IF specification for “Device Class Definition for MIDI Devices”. iConnectivity basis their claim on Class Compliant as per this specification. iConnectivity also recognizes that the controllers in question have a large user base and have started taking measures towards supporting these controllers with our USB host enabled products by making adjustments to our drivers to support these non-class compliant devices like Mac OS and Windows have done. In the meantime, if you have issues with a controller that is supposed to be class compliant, please contact our Support team to confirm if it is one of these controllers.

FAQ Category: 

Can I use the Apple Lightning to 30-pin connector of the Apple Camera Connection Kit?

Until we can supply our own Lightning equipped connection cables, the Apple 30-pin to lightning adaptor will indeed work with our 30-pin connection cable. The Camera connector will not work with our unit.

FAQ Category: 

As many know, the best solution for low latency in Windows is ASIO. Many refer to it as ASIO drivers, but this is actually an inaccurate way of describing what ASIO does. ASIO is in fact a communication object that bypasses the Windows Media System (the latent part) to allow an application to directly communicate with the drivers. The device drivers are in fact the same if you use the ASIO comm object or not. Unfortunately, although ASIO satisfied the need for low latency as best it could with Windows systems - it does have another shortcoming. Only ONE ASIO Comm object can be executing in the system at any one time. So all of that said, creating a dedicated ASIO Comm for iConnectMIDI2+ would only solve half of the problem. There would still be the challenge of attempting to use more than one ASIO object simultaneously. We investigated solutions to this problem and discovered that the team from ASIO4ALL solved this problem quite some time ago in a fairly elegant and easy to use way. ASIO4ALL is stable and typically delivers comparable (or in some cases better) performance than device dedicated ASIO comm objects and also allows Windows users to create an aggregate ASIO device out of multiple compatible audio peripherals.

FAQ Category: 

I received your iConnectMIDI2+ and there's no power adapter with it. How am I supposed to power the device?

While the iCM2+ can be powered by the Optional Power Transformer, it is only of necessary use in having the iCM2+ charge an iOS device connected to Port 1 on the iConnectMIDI2+. You can power the device two other ways without the Power transformer:

  • connecting to a Mac or PC USB port and connecting to port 2 on the iCM2+ to power by USB power
  • connecting from USB port 2 on the iCM2+ to a wall charger that you would normally get with an iOS device.
FAQ Category: 

You can change the port names on the iConnectMIDI2+ within the MIDI Info section of the iConfig application. After changing the names you will need to select “Commit Changes to FLASH” in iConfig and then disconnect iConnectMIDI2+ from your Mac. Open up Audio MIDI Setup and delete any iConnectMIDI2+ images that are in the MIDI window. When you reconnect the iConnectMIDI2+, the Mac will retrieve the new names. To have the custom names reflect on your iOS device, you need to reset the iOS device. You can do this in Settings/General/Reset/Reset All Settings. The “Reset All Settings” option will not delete any of your media or data. Do NOT tap the "Erase All Content and Settings", that setting will remove all data and media on your iOS device. After doing this, the new custom port names should be displayed on your iPad. Unfortunately at this time, PC’s are not able to reflect these changes. Something to be aware of: when changing the names under the specific USB Device Jack, it is how the computer or iOS device connected to that specific Jack will recognize it. For example, if you change the name for DIN 1 under USB Device Jack 1 and you connect a Mac to USB Device Jack 2, the computer will still recognize that port as DIN 1. You would need to change it under USB Device Jack 2 for that connected device to see the new name for that port.

FAQ Category: 

Using the iConnectivity iConfig application, you can change the audio configuration for the iConnectMIDI2+ to any of the options below:

  1. 44100Hz, 4 Channels, 16bit
  2. 48000Hz, 4 Channels, 16bit
  3. 96000Hz, 4 Channels, 16bit
  4. 44100Hz, 8 Channels, 16bit
  5. 48000Hz, 8 Channels, 16bit
  6. 44100Hz, 4 Channels, 24bit
  7. 48000Hz, 4 Channels, 24bit
FAQ Category: 

Ensure that the 5-pin midi cables connect; MIDI/IN ->MIDI/OUT and MIDI/OUT->MIDI/IN (a very overlooked issue) if Mac, try MIDIMonitor. http://www.snoize.com/MIDIMonitor/ (free download) Open "Sources" then "MIDI sources", the iCM-1 should be listed here. Ensure that the boxes for these are checked. The window below should display all incoming MIDI data coming from the iCM-1. Windows; When connecting the iCM-1 into your PC via the USB for the first time, Windows should recognize the device with a message "Installing device driver software". Go to: "Contol Panel/Device Manager/Sound, video and game controllers" The iCM-1 should be displayed in this list, if Windows recognized it properly. Try downloading MIDI-OX for your PC (free download). http://www.midiox.com On the top tool bar (4th icon from the left) there is an icon: "Display Raw MIDI Input" this will display all MIDI data coming from the iCM-1. When you engage your midi device through the iCM-1 you should see the corresponding data listed here in real time. Open the icon next to it "Main Output Monitor". Now click "view/Device Info", this will display the iCM-1 in the Monitor-Output window as " IN: 1) iConnectMIDI1 OUT: 2) iConnectMIDI1" Clicking "Options/MIDI Devices", you should also see the iCM-1 listed here in MIDI Inputs and Outputs windows. Under, "View/port status" the iCM-1 should be listed here as well. TIP: (if you are using a Windows operating system, ensure that no other programs are running on your PC, except for the one you are trying to connect to) If all these steps check positive, this will ensure that iCM-1 is functioning properly and that the problem could reside within the settings of your operating system or software program.

FAQ Category: 

Ensure that the 5-pin midi cables connect; MIDI/IN ->MIDI/OUT and MIDI/OUT->MIDI/IN (a very overlooked issue) if Mac; try MIDIMonitor. http://www.snoize.com/MIDIMonitor/ (free download) Open "Sources" then "MIDI sources", the mio should be listed here. Ensure that the boxes for these are checked. The window below should display all incoming MIDI data coming from the mio. Windows; When connecting the mio into your PC via the USB for the first time, Windows should recognize the device with a message "Installing device driver software". Go to: "Contol Panel/Device Manager/Sound, video and game controllers" The mio should be displayed in this list, if Windows recognized the mio properly. Try downloading MIDI-OX for your PC (free download). http://www.midiox.com On the top tool bar (4th icon from the left) there is an icon: "Display Raw MIDI Input" this will display all MIDI data coming from the mio. When you engage your midi device through the mio you should see the corresponding data listed here in real time. Open the icon next to it "Main Output Monitor". Now click "view/Device Info", this will display the mio in the Monitor-Output window as " IN: 1) mio OUT: 2) mio" Clicking "Options/MIDI Devices", you should also see the mio listed here in MIDI Inputs and Outputs windows. Under, "View/port status" the mio should be listed here as well. TIP: (if you are using a Windows operating system, ensure that no other programs are running on your PC, except for the one you are trying to connect to) If all these steps check positive, this will ensure that mio is functioning properly and that the problem could reside within the settings of your operating system or software program.

FAQ Category: